Sri Lanka Consolidated Acts

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Electricity Reform Act (No. 28 of 2002) - Sect 17

Special condition of distribution licences

17.Without prejudice to the generality of section 14 a distribution licence issued to a licensee may include conditions -
(a) prescribing how the licensee shall discharge the function assigned to the licensee by or under this Act in so far as such conditions are not inconsistent with any provisions of this Act ;
(b) requiring the licensee to publish codes of practice in relation to consumer issues containing such provisions as the Commission considers necessary for the protection of consumers, including provision relating to -
(i) the payment of bills by consumers ;
(ii) the disconnection of supplies to consumers ;
(iii) the provisions of service to the elderly and disabled ;
(iv) the efficient use of electricity by consumers ;
(v) the handling of consumer complaints ;and
(vi) the monitoring of compliance by the licensee, with maximum charge for the resale of electricity so by the Commission ;
(c) requiring the licensee to implement and maintain such technical or operational codes in relation to the electricity distribution network as the Commissions considers necessary or expedient ; and
(d) requiring the licensee to develop and maintain electric lines or electric plant or both.

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